Case Study

A mid-sized health care system had implemented a low back injury prevention program at several locations. Although the program was voluntary, financial incentives boosted participation rates up to 70% in some locations. Although high participation was view favorably by senior management, staff members anticipated that "bottom line" outcomes would eventually be required if the program was going to garner continuing support. The program director wanted to establish a simple, yet effective, financial-based measurement to evaluate the program. In addition, the director wanted some forecasting metrics factored into future evaluations. A complimentary copy of Evaluating Worksite Health Promotion was sent to the director and followed up with a phone conversation, at his request. He purchased individual copies of the book for each of his facility staff members to use in evaluating their low back and other programs.